ROOFCAT ROOFING CONTRACTORS

PRIVACY POLICY

We appreciate you contacting us or requesting a roofing quote.

We will respond to you as soon as we can.

Effective Date: February 2022

Roof Cat Roofing (“Roof Cat Roofing”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information that can identify you, including:

Name
Email address
Telephone number
Mailing address
Property address
Details regarding roofing or exterior projects
Any information you voluntarily provide through forms, email, text messages, or telephone conversations
Website Usage Information

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type
Device information
Pages visited
Date and time of visits
Referral websites
Website interaction data

This information may be collected through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We use your information to:

Respond to inquiries and quote requests
Schedule consultations and inspections
Provide roofing and related services
Communicate regarding projects and appointments
Improve our website and customer experience
Maintain business records
Comply with legal obligations
Prevent fraud and unauthorized activity

3. Consent

By providing your personal information to Roof Cat Roofing, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Sharing of Information

Roof Cat Roofing does not sell, rent, or trade your personal information.

We may share your information with:

Employees and authorized contractors who require the information to perform services
Service providers who assist with website hosting, analytics, communication, or business operations
Insurance providers when necessary
Government agencies or law enforcement where required by law
Professional advisors such as accountants or legal counsel

Any third-party service providers are expected to maintain appropriate safeguards for your information.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyze website traffic.

Cookies may be used to:

Remember user preferences
Measure website performance
Improve user experience
Support marketing and advertising efforts

You may disable cookies through your browser settings; however, certain website features may not function properly.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, resolve disputes, and enforce agreements.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing personal information.

9. Your Rights

Subject to applicable Canadian privacy laws, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Withdraw consent where applicable
Inquire about how your information is being used

To exercise these rights, please contact us using the information below.

10. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Roof Cat Roofing
Regina, Saskatchewan, Canada

Phone: [Insert Phone Number]
Email: [Insert Email Address]

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

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